No. We hold the WhatsApp Business API connection on our side. You just verify your own phone number with a one-time code and you're ready — no Meta developer setup, no business verification.

Yes. If you bridge an existing, already-live mailbox, we add a mail-server-level copy rule so your real inbox keeps receiving everything exactly as before — WittyNotify just also sees a copy. See how the bridge works for the technical details.

Yes. Add and verify additional numbers on your account (limits depend on plan), and every verified number can read and reply to your inbox. You can also choose, per number, which ones actually get pinged for new mail — handy if one number is yours and another belongs to a colleague.

Yes. By default, replies go out from your forwarding address through our relay. If you connect your own mailbox's SMTP credentials, replies go out through your own provider instead, with your own address and your provider's DKIM/SPF/DMARC — indistinguishable from an email you sent normally.

No — this was a deliberate design decision. Just opening or reading an email never arms a reply. Only explicitly tapping Reply does, and even then you're shown a preview with a dedicated Send Email button before anything actually goes out.

Email bodies and attachments are encrypted (AES-256-GCM) before they're written to our database — see Security & Privacy for the full picture. We don't sell or share your email content, and we only exist to move mail between your inbox and WhatsApp.

Attachments are received and sent as native WhatsApp files (photos, PDFs, documents), stored encrypted, with sensible size and count limits per message to keep things fast and reliable.

Free — 100 messages, 1 WhatsApp number, 2 allowlisted senders.

Starter — pay-as-you-go credits, 2 WhatsApp numbers.

Basic — 2,000 messages/mo, 2 WhatsApp numbers, 5 allowlisted senders.

Pro — 10,000 messages/mo, 5 WhatsApp numbers, unlimited allowlist.

Business — 50,000 messages/mo, unlimited WhatsApp numbers, priority support.

Use Forgot password on the sign-in page. We'll email you a reset link; your new password is hashed with Argon2id and never stored or seen in plain text, including by us.

Reusable message text with {{placeholders}} you fill in at send time — e.g. a template "Hi {{name}}, your order #{{order_number}} is confirmed!" can be reused for every order with just the name and number changing. Create them on the Templates page or via the API, then reference one by name from POST /v1/messages with a variables object instead of writing out the message text each time — useful if you're sending the same kind of message programmatically through the API.

Only with a Meta-approved WhatsApp message template — a different, stricter thing from the Witty Notify template above. WhatsApp only allows plain free-text messages (including ones built from a Witty Notify template) to someone who's messaged your number within the last 24 hours; for a first-touch notification to someone who hasn't, register a template on the WhatsApp Templates page — no Meta Business Manager account needed — wait for Meta's approval, then send it via whatsapp_template on POST /v1/messages; see API Keys for the exact request shape.

Yes. Per-sender rules let you mute WhatsApp notifications from someone whose mail you don't need pushed in real time, or mark someone as VIP so their mail is flagged clearly when it arrives.

Yes — see Acquire this platform for details on what's included.